Frequently Asked Questions (FAQ)

Below you'll find answers to the questions we get asked the most.
Click on the question to find the answer to it.

Account Management

1. You can request a new password via the request new password page.

2. Enter your email address and check the 'I'm not a robot' checkbox

3. Check your email inbox. Viewtrader will immediately send a message to your account's email address.

4. Click the reset link in that email.

5. Choose a new password.
1. From your logged in account, click on the profile icon in the upper right hand corner of your screen and select Settings.

2. Enter your current password.

3. Enter your new password.

4. Save your changes by clicking Save.
1. From your logged in account, click on the profile icon in the upper right hand corner of your screen and select Settings.

2. At the bottom of the screen you will find a section called 'Youtube account'. Click on the button Add Youtube Channel.

3. Enter your Youtube channel id. This is the last part of the youtube URL (after /channel/) Click on Search.

4. Is the following search result correct? The click on Yes

5. You will be given a unique code to add to your Youtube channel description. We'll use this to verify your ownership of the channel. Add the code to your channel description and click on Verify.

6. After verification has succeeded your channel is linked to your account.
This is not mandatory but gives you some extra control over your Youtube channel.

We'll automatically sync all your current and future videos as soon as they are added. When starting a campaign you can easily select a video from your channel, no need to go to Youtube and search for the video id.

Campaigns

When creating your campaign you have a few options to setup your campaign:

Youtube channel
When you have your Youtube channel linked, you will see a slider with all of your Youtube channel videos. You can select the video that you would like to run a campaign for.

Campaign active
When set to active the campaign will run until max views is reached or as long as there are credits available when enabled auto refill. You can't edit running campaigns, so you have to set it to inactive in the campaigns overview before you can edit.

Campaign type
You can run view campaigns for different platforms, like Youtube, Vimeo, Twitch (stream & on demand) and Dailymotion.
In the future you can also run like, comment and subscribe campaigns.

Video URL
Fill in the complete video url of the video from Youtube, Vimeo, Twitch (stream or on demand) or Dailymotion. This is the complete url as seen in the browser bar when viewing the video or stream.

Views
This is the total amount of views you would like to receive.

The slider can set the amount in steps of 10, but you are free to enter a different number in the input field at the end of the slider.

View length (sec)
This is the minimum amount of time a view should be. You can set this in steps of 30. The higher you set this, the more expensive a view will be.

When running the campaign we'll add a random number on top of this number, so not al views are exactly the same in length. This way the views look more natural and are less likely to get removed.

Max views per hour
Here you can set the max view per hour the video should receive. We'll spread this amount over one hour. Let's say you entered 10 views per hour, this means that every 360 seconds a view is allowed. The time between two views will never be lower than this amount of seconds, it can be higher. We don't guarantee a minimum amount of views per hour.

The slider can set the amount in steps of 10, but you are free to enter a different number in the input field at the end of the slider. But not higher or lower than is allowed within your subscription plan.

Auto refill credits
When a campaign is running out of credits when it's active, we'll automatically add enough credits for 5 views if available within your account. This way you can don't have to add credits manually when a campaign runs out and you can run campaign side by side while you are still earning credits. Even if you haven't enough credits to run your campaign as long as you would like at the time you created it.
First of all, NO bots! Every view is from an other user who's watching your video. So every view can come from anywhere in the world at any time. We don't use any other view service then ours. Users can only view a video once, so no double views from the same user.
You can see the price factor as a tax rate. So for every credit you use you have to pay an x amount of tax rate. This rate depends on your current subscription plan, x2 for free, x1.6 for Starter and x1.2 for Pro subscriptions.

No, you can't buy these from us.

Why is this? Because we believe in a fair system where all the credits are earned from viewing, liking, commenting or subscribing to other users videos and channels.

This will keep the system in fair balance between available credits and the view, like, comment and subscribe queue. Otherwise this queue will get flooded by paying members who contribute nothing to the system.

What you can do (in the future) is buying credits from other users. With the Starter and Pro subscription plans you are allow to send your earned credits to other users.

Earning Credits

Well, it's quit easy actually, earn credits by viewing, liking, commenting or subscribing to other users videos and channels to earn credits. With these credits you can start your own view, like, comment or subscribe campaigns.

We support multiple social platforms like Youtube, Vimeo, Twitch and Dailymotion. And we are constantly looking to add more platforms to our system.
When logged in you can start the automatic player in the left menu. Actually theres nothing more to it, just keep the current window and the player windows open.

With the Free subscription you can run two players, with the Starter subscription four and with the Pro subscription you can run six players simultaneously.